Lisa Edwards Knoxville, hospital network CEO calls security officer treatment of woman unacceptable

KNOXVILLE, Tenn. (WATE) — The CEO of Covenant Well being, which Fort Sanders Regional Health-related Middle is a section of, has commented on how healthcare facility protection officers addressed Lisa Edwards.

Covenant Wellness CEO Jim VanderSteeg explained to reporters on Friday that what he saw on the video clip showing how Lisa Edwards was handled verbally was “unacceptable” and that he was “more than dissatisfied.”

“Our drive is to address most people with dignity and regard, and in that second some of the matters that I read were being not dignity and regard, so which is unacceptable to us and I can assure you we’re working with it. Past that we’re undertaking a entire investigation. We are… Covenant Health… um clients are to start with at Covenant Health. That’s why we exist.” VanderSteeg mentioned.

VanderSteeg advised reporters that a complete investigation is remaining accomplished within the enterprise, on the lookout at “everything.”

“I will notify you the matter that worries me right now is, when I viewed the tape, is the the phrases that are made use of that are just fully unacceptable. To me, as the CEO of the organization, and to our company and I can guarantee you that is presently been addressed, and and there’ll be further more education heading forward. I convey to you, we have so lots of heroes at Covenant, who do amazing issues for people each and every day, and the way they should really be painted is as… as heroes. When we do a thing that is not satisfactory, we will offer with that and we are working with it.” He mentioned.

The tape that VanderSteeg refers to is the video released by law enforcement showing officers interactions with Edwards before she was located unresponsive in law enforcement care. In the movie, security officers can be heard indicating “She was a huge discomfort in the [explicative] within the healthcare facility.” and “She’s just a neurotic woman.”

VanderSteeg certain media what ever advancements have to have to happen will take place. He also extra that Edwards’ family members is in his feelings and prayers.

“I’m sad. My family members is unfortunate. We’re unfortunate for the Edwards family members and we… I virtually pray for them. I… I detest that this happened,” VanderSteeg said. “I’m unfortunate for the spouse and children. I’m unfortunate that they’ve had a a decline of their loved ones and they have uh they are in my views and Prayers for certain.”

To browse the total timeline of what has occurred surrounding Lisa Edwards’ dying, click right here.